Privacy Policy

Definitions and Interpretations.

Changes or Amendments

This policy is revised or changed occasionally and by using our website, you are agreeing to be bound by this policy. Please review this page regularly so that you are aware of any changes.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

A2prosoccer is the Data Controller for this policy and any questions regarding this Policy should be sent through our contact form. 

All personal data provided through our website will be held by us in accordance with the requirements of the General Data Protection Regulations 2018, the Data Protection Act 1998 and the Privacy and electronic Communications (EC Directive) Regulations 2003, this includes any amendments or updates to existing or future regulations.

A2pro soccer will not contact you for any marketing unless you have given consent to do so.

GDPR Compliance Statement

A2prosoccer fully complies with the EU General Data Protection Regulations (GDPR) 2018.
All personal data provided by you through our website will be held by us in accordance with
the requirements of these Regulations.

How do we collect information from you?

We are committed to protecting your personal information and are fully transparent about any data we hold about you. To provide a full service we collect personal data, when you use our website. This is collected in the following ways:

 Through the enquiry form, on our contact page.

 Use of our partner Class 4 Kids booking system to register for or attend classes.

 If you register (opt in) to join our mailing list to receive news about our activities or promotions.

 Through our official social media pages or our official content on other websites.

 Through SMS, email and written letters.

What type of information is collected from you by us?

While using our Website, we may ask you to provide us with data that can be used to contact or identify you. All personal data given to us are held safely and securely and only used for the purpose it is provided for. It enables us to run the a2prosoccer efficiently, and safely. Data may include, but are not limited to:

 Parent/ Guardian (s) first and last name, full address, email address & phone number.

 Participants’ first and last name, full address, date of birth & school address (if 16 or under16 years of age). Over 18’s will also require an email address & phone number.

 Participants’ basic medical information.

 Your IP (Internet Protocol address) address, browser type and version, information regarding what pages are accessed and when, unique device identifiers and other diagnostic data.

 Any permissions or consents that you give us

Your card information, for the purpose of any purchases or bookings on our website is collected securely by our specialist third party online payment processors. It is not held by us.

Your information will never be given to a third party such as a league or an FA and is only used for a2prosoccer. We will never pass on your information to third party without your written permission.

Where we hire new staff, that will be working with children, they will be required, by law, to undertake a CRC Check and take training courses such as First Aid, Safeguarding Children and Coaching qualifications at the appropriate time. We will collect personal information in order to process these checks and courses and to fulfil our obligations.

How We Use Your Information

We use your information to:

 Process any bookings for our classes or events

 Process orders for purchases from our online shop

 Provide us with feedback about our services

 Notify you about any changes to our services

 Perform any contract obligations

 Recruit new staff

 Communicate news and promotions (where you have opted in).

 Provide customer support

 Gather analysis or valuable information so that we can improve our Service

 Monitor the usage of our Service

Your data will be removed from our system and the Class4kids booking system, 12 months after you stop attending any of our classes (unless further bookings are made with us during that period). If payments are outstanding then your data will remain on our system until 12 months after full payment is made.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to

comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage Data is retained for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

If you have opted in to receive communications from us your data will remain on our system until you notify us to opt out.

If you have opened an account on our online shop, your personal information will remain on our systems, unless you close your account.

Financial information (membership fee payments) may be kept for up to 7 years for the purposes of HMRC.

How we store and protect your personal data.

We will take all reasonable steps to ensure that your data is treated securely (to protect its loss, misuse or alteration) and in accordance with this Privacy Policy.

We use strict procedures and security features to attempt to prevent any unauthorised access. We store your data on a secure server, the information is encrypted using secure socket layer technology (SSL) and stored with industry-standard encryption. When you are on a secure page, a lock icon will appear on the bottom of web browsers or in the search bar, such as Google Chrome or Microsoft internet explorer.

Sensitive information (such as credit or debit card details) is encrypted and protected by our third party partners.

The security of your data is important to us, however no method of transmission over the Internet, or method of electronic storage is 100% secure. Hence any data you send to us over the internet will be at your own risk. While we strive to use commercially acceptable means to protect your Personal Data once we receive it on our system, we cannot guarantee its absolute security.

It is your responsibility to keep all passwords that you use to access certain areas of our website (including our third party booking provider Class4Kids) safe, confidential and ensure that your password (s) is not shared by anyone.

Lawful Basis for Processing

When you complete a contact form online you are asking us to complete checks or requesting to enter into a contract with us. The lawful basis for processing this information is Contract.

Your choices:

You have a choice about whether or not you wish to receive information from us. Where consent is required for us to process certain types of personal data we will explicitly ask for your consent. Should you subsequently decide you no longer wish to receive our communications, you will have the opportunity to unsubscribe, at any time, from all options that you feel are no longer relevant to you via an unsubscribe link provided.

If you have opted in to receive communications from us, we will retain your data on our systems on the basis of consent until you notify us that you wish to unsubscribe from all or any of the various types of communications.

Your rights:

Under data protection law you have rights as a data subject and we have summarised these below. Please read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Right of access: You have the right to request a copy of the information that we hold about you (a subject access request), free of charge. An administration charge may be incurred for detailed information that is ‘manifestly unfounded or excessive’. Where we are legally permitted to do so we will refuse your request and we will give reasons for our refusal.

Right of rectification: The accuracy of your information is important to us. You have the right to request that we modify, update or delete data that we hold about you that is inaccurate or incomplete by contacting us directly. You can edit and update your details on the third-party booking providers’ company website Class4Kids by logging into your account. However, please be aware that the information held by us will only be amended when the data is transferred from Class4Kids to us. For details of the Class4Kids privacy policy please visit the Class4kids website: https://www.class4kids.co.uk/privacy

Right to erasure: In certain circumstances you can ask for the data we hold about you to be erased from our records without undue delay. Those circumstances include: the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; the processing is for direct marketing purposes; the personal data have been unlawfully processed. However, there are certain general exclusions of the right to erasure such as compliance with a legal obligation and for the establishment, exercise or defence of legal claims.

Right to restriction of processing: Where certain conditions apply to have a right to restrict us from using your data or limit the way we can use it.

Right of data portability: You have the right to request that we move, copy or have the data we hold about you transferred to another organisation.

Right to object: You have the right to object to certain types of processing such as direct marketing, scientific or historical research purposes, or statistical purposes including where we use it for our legitimate interests.

If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

Right to complain to the supervisory authority: you have the right to complain as outlined below.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

The right to withdraw consent:

To make enquiries, exercise any of your rights set out above, or withdraw consent at any time to the processing of your data (where consent is the legal basis for processing your data) please contact us. Withdrawal will not affect the lawfulness of processing before the withdrawal.

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third-Party Services & Links

Third Party Service Providers working on our behalf:
We do work with third party service providers who we receive data from in order to process your membership and shop orders. We may also share your information with our third-party service providers for the purposes of bookings and sending you mailings/newsletters (where you have opted in) or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other. When we use third party service providers, we disclose only the personal information that is necessary to deliver the service. We do receive data from Class4Kids who process our membership and class bookings and we have a contract in place that requires them to keep your information secure. If you have agreed for them to do so, they may use your data for their own direct marketing purposes. Class4Kids have their own privacy policy which is available on their website.

When you click on links on our site, they may direct you away from our site. We have no control over such websites and are not responsible for their content. We are not responsible for the privacy practices of other sites, even if you access them using links from our website, and urge you to read and review the Privacy Policy of every site you visit.This Privacy Policy does not extend to your use of such websites

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Third Party Product Providers we work in association with:
We do not work with third Party Product Providers.

When you are using our secure online payment pages, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

Changes of business ownership and control

Should we expand, restructure, reorganise or sell/transfer the control of some or all of a2prosoccer and assets, we may transfer your personal information to a third party as part of a sale or restructuring. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

Legal Obligation: Disclosure of Data

Under certain circumstances we may be required to disclose or share your personal data:

 When required to by law, in order to comply with any legal obligation,

 In response to valid requests by public authorities (e.g. a court or a government agency).

 To enforce or apply our terms of use or to protect the rights, property or safety of a2prosoccer and our supporters and customers.

 To prevent or investigate possible wrongdoing in connection with our service

 To protect against legal liability

Profiling:

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may need to share your information with credit reference agencies and other companies to detect and reduce fraud and credit risk and to pursue debtors.

16 or Under:

If you are aged 16 or under‚ please ask your parent/guardian’s permission before registering or booking any service we provide and whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). Your data, may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. These countries may not have similar data protection laws to the UK. Your consent to this Privacy Policy followed by your submission of such data represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Complaints

If you wish to make a complaint about how your personal data is being processed by a2prosoccer (or third parties as described above), or how your complaint has been handled, in the first instance please contact us.

If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may have the right to refer your complaint to the relevant supervisory authority. For the UK, this is the Information Commissioners Office (ICO), website www.ico.org.uk.

The data controller is Hazura Sports Ltd a company registered in England and Wales under company registration number 4616820

If you have any questions regarding the use of your personal data please contact us.

Review of this policy:

We keep this policy under regular review. This policy was last updated in 23rd May 2019.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

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Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.